On the 22nd of May 2017, I went to try a restaurant with my mom called Jansz which is part of the Pulitzer hotel in Amsterdam, The Netherlands. I had reserved a table because it was nice weather and we weren’t sure if it was going to be busy or not when sitting outside. When we got there we sat down on the corner of the street. We had ordered a small still water and a glass of wine. We waited about 15 minutes and still didn’t receive our drinks which is weird because it wasn’t busy at all and drinks normally don’t take long to get. After asking again they came with a big bottle of still water when we had asked for a small one. So they after came back 10 minutes later with the water. We also ordered food and I ordered a portion of fries to go with my meal which was Ricotta on toast. Then after 30 minutes our food still didn’t come and we asked where it was and some woman told us our food never got placed in the system of it being ordered. We were not happy about this at this point and after we re-ordered we got it in about 10 minutes. The food it self tasted very good but the service wasn’t even when it wasn’t that busy either which was a shame and a disappointment but what was weird is that we were the only people which had this situation. Next time we will try again and see if we will have the same problem or if it was a one off. The atmosphere itself was very nice because we sat outside on the terrace along the road with good weather and watched people, cars and bikes go by. I would rate this 4 out of 5 because after all the disappointment we had a waiter decided to take off the drinks and the fries from the bill because we did get our food but the fries never came till like 10 minutes after we finished our meal.
Jansz – Reestraat 8, 1016 DN Amsterdam